← Sprig Sales

Support

Last updated: September 6, 2026

Need help installing theme embeds, configuring campaigns, or reviewing billing? Contact us and include your shop domain (example.myshopify.com) plus a short description of the issue.

Email

support@sprigsales.com

Typical setup checklist

  1. Install Sprig Sales from the Shopify App Store or Partner install link
  2. Open Onboarding → Enable Sprig Sales on your theme and turn on the app embed
  3. Create a rotating discount, gift, or cart add-on campaign
  4. For Live Carts, enable the Sprig Sales web pixel from Insights → Setup
  5. Approve a paid plan from Billing if trial limits are reached

Privacy & compliance

For customer data requests or deletion follow-ups related to Live Carts, email support with the Shopify compliance webhook dataRequestId when available.